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imoo Watch Phone is the official companion app for imoo kids' smartwatch phones. Make calls, track real-time GPS location, send voice messages, and manage Class Mode — all from your phone.
Setting up the imoo Watch Phone app takes about 5 minutes: (1) Install the imoo Watch Phone app from Google Play or the Apple App Store. (2) Open the app and tap Register — enter your mobile number and the SMS verification code, then set a password. (3) Insert a nano-SIM card into the watch (make sure voice calls and mobile data are enabled on the SIM). Power on the watch. (4) On the watch, go to Settings → Bind Code to display the QR code. (5) In the app, tap Add Device and scan the QR code on the watch screen. Once bound, the watch appears in your app dashboard and you can configure contacts, location, Class Mode, and all other settings remotely. You also need to allow the app to run in the background and send notifications in your phone's OS settings, so you receive real-time location and call alerts.
imoo Watch Phone requires a standard nano-SIM card with both voice calling and mobile data (GPRS/3G/4G) activated. The SIM must have Caller ID (CLI) enabled. Most standard SIM cards from major carriers work — prepaid or postpaid. The watch does not support eSIM as of current models. Insert the nano-SIM using the provided SIM card tool by opening the tray on the back of the watch. Make sure the SIM is active and has sufficient data allowance, as the app communicates with the watch via the internet, not local Bluetooth. Data usage is relatively light (location pings, calls, messages) but a minimum of a basic data plan is required.
Class Mode is one of imoo's most popular features. To set it up: open the imoo Watch Phone app, go to your child's watch settings, and find the Class Mode (also called Study Mode or School Mode in some regional versions). You can configure class start and end times for each day of the week matching your child's school schedule. During configured Class Mode periods, the watch restricts non-essential functions — games, chat apps, and non-emergency notifications are disabled, so children stay focused on learning. Emergency calls (to parent's number) remain available at all times during Class Mode. When Class Mode ends, all watch functions restore automatically. You can also manually toggle Class Mode on or off from the app at any time.
Yes, HD video calls are supported on imoo watch phone models equipped with cameras, specifically the imoo Watch Phone Z5, Z6, Z7, and other models with front or flip dual cameras. To make a video call: open the imoo Watch Phone app on your smartphone, select your child's watch from the device list, and tap the video call button. The call connects to the watch camera so you can see your child and their surroundings. Your child can also initiate a video call from the watch to your phone. The imoo Watch Phone Z6 features a flip dual-camera system (5MP front, 8MP rear) specifically designed for HD video calling. Video calls require both the watch and parent's phone to have stable mobile data or Wi-Fi connections.
The three most popular imoo models serve different needs: The imoo Watch Phone Z1 is the entry-level option — best for younger children (ages 4–8) who need basic calling, GPS, and messaging without the complexity of cameras. It has the longest battery life in the lineup. The imoo Watch Phone Z6 adds a flip dual-camera (5MP + 8MP) for HD video calls, 4G LTE connectivity, and more robust health sensors — ideal for ages 8–12 who commute independently. The imoo Watch Phone Z7 is the premium flagship — with enhanced HD video calling, Disney/Spider-Man limited editions, and the latest safety features — designed for ages 8–15. All three models work with the same imoo Watch Phone app. Choose Z1 for simplicity and battery life, Z6 for video calling on a budget, and Z7 for the best overall experience.
Once your child's watch is set up and connected: (1) Open the imoo Watch Phone app on your smartphone. (2) Tap the location/map icon on your child's watch card on the home screen. (3) The app displays your child's current position on a map using GPS + Wi-Fi positioning (accurate both outdoors and indoors). (4) For location history, navigate to the Journey section to view your child's movement record over the past 14 days. If the location shows 'network poor' and isn't updating, try calling the watch first to wake the connection, then check location again. Ensure the watch SIM card has active mobile data. Location accuracy depends on the watch having GPS signal or nearby Wi-Fi networks.
imoo watch phones undergo water resistance testing, but the specific rating varies by model. The imoo Watch Phone Z6 and Z7 are rated IP67, meaning they can withstand immersion in 1 meter of water for up to 30 minutes — safe for rain, splashing, and brief submersion. The watch should not be used during high-pressure water activities such as high-speed swimming or water sports. The app's Soaking Reminder feature alerts both the child and parent if the watch detects accidental immersion beyond its rating. Always check the specific water resistance rating for your model in the included manual, as earlier models may have different ratings. The charging dock and connector should be kept dry at all times.
To factory reset an imoo watch phone: Method 1 (from the watch): On the watch, go to Settings → System → Factory Reset (or similar menu path depending on model). Confirm the reset. This wipes all data including the SIM binding and contacts. Method 2 (from the app): Open the imoo Watch Phone app, select the watch, go to Device Settings, and look for 'Unbind Watch' or 'Factory Reset' option — this remotely triggers a reset. After a factory reset, you need to re-bind the watch to the app by going through the QR code binding process again. If you're resetting to fix issues like location not working or connection problems, try restarting both the watch and the app first before a full factory reset.
The imoo Watch Phone app supports 15 languages: English, Arabic, Chinese (Simplified), Chinese (Traditional), French, German, Indonesian (Bahasa Indonesia), Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, and Vietnamese. The app's language typically follows your device's system language setting. imoo watch phones are sold in Southeast Asia (Singapore, Indonesia, Malaysia, Thailand), Europe (UK, Germany, France), Middle East, and globally through imoostore.com and Amazon. The official website is available in multiple regional languages at eu.imoostore.com, sg.imoostore.com, uk.imoostore.com, and imoostore.in for India.
Yes, imoo Watch Phone primarily uses the watch's mobile cellular (SIM card) connection, not the parent phone's Wi-Fi. The watch needs: (1) An active nano-SIM with voice calls and mobile data. (2) Mobile network coverage (3G or 4G/LTE). The parent's phone can be on any internet connection (mobile data or Wi-Fi) to communicate with the watch. Wi-Fi on the watch provides additional indoor location accuracy and can reduce mobile data usage when the child is at home. If the watch is in an area without mobile coverage (deep indoors, basement, remote areas), calls and location updates will not function until coverage returns. The app stores the last known location so parents can see where the watch was last connected.
The 'network poor' error typically means the watch has weak mobile data connectivity. Try these steps: (1) Call the watch first from the app — this often 'wakes' the watch connection and allows the location to update afterward. (2) Check that the watch SIM card has an active data plan and sufficient balance. (3) Ensure the watch is in an area with mobile network coverage. (4) Restart the watch by holding the power button and selecting Restart. (5) In the imoo Watch Phone app, go to notification settings and make sure the app has permission to run in the background and is excluded from battery optimization/power-saving settings on your Android phone — aggressive battery management can kill the app's background connection. (6) If the problem persists after these steps, contact [email protected] with your watch model and region.
This is great to see where my daughter is located at all times as well as a safe vehicle to allow her to talk with her friends.
The app is really great and lets me talk to my kid, and I can know where my kid is. But for this app to work, you need to buy an imoo watch — just so you know before downloading.
This watch is so great. The communication features and GPS tracking work well for keeping track of my child. Only suggestion: please add more country time zones including Myanmar.
So much promise — the concept is great for keeping kids connected and safe. The calling and GPS features work well when the connection is stable. Hoping future updates will improve the notification reliability and historical location access.
We've been using the imoo Z6 with this app for over a year. The Class Mode feature is excellent — my daughter stays focused during school and I can still reach her if needed. Video calls are clear and the location tracking is accurate. App could use some UX improvements but core features work well.
Really useful app for parents. Being able to see my child's location in real time and make voice calls directly to the watch gives real peace of mind. The contact management feature is great — I control exactly who can reach my child. The 14-day journey history is a bonus I didn't expect to use but find invaluable.
imoo Watch Phone is the official companion mobile app for imoo kids' smartwatch phones — a complete parent-control hub that turns any smartphone into a command center for your child's safety, communication, and daily routine. Developed by PT. IMOOLINK GLOBAL TRADING under the global imoo brand (a subsidiary of BBK Electronics), the app pairs with imoo watch phone hardware worn on the child's wrist, giving parents real-time visibility into their child's location, activity, and communications.
imoo is widely recognized as the world's No. 1 kids' smartwatch brand by shipments, with over 50 million users globally and consistent top-5 rankings in the broader wearable market according to IDC data. The imoo Watch Phone app is available free on the Apple App Store (iOS 12.0+) and Google Play (Android), with a 4.1-star rating on Google Play from 13.4K+ reviews and 1M+ downloads.
The imoo Watch Phone ecosystem follows a simple parent-child model:
The app communicates with the watch via imoo's cloud servers over the mobile internet (not local Bluetooth), meaning you can reach your child from anywhere in the world as long as both devices have mobile data or Wi-Fi.
Make two-way voice calls between your smartphone and your child's watch at any time. On supported models (such as the imoo Watch Phone Z6 and Z7), HD video calls let you see both your child and their surroundings simultaneously. The watch can switch between regular mode and Privacy Mode for more comfortable calling.
Using the GPS chip and Wi-Fi module built into the watch hardware, the app shows your child's precise real-time location on an in-app map — whether they're indoors or outdoors. A 14-day journey record lets you review your child's movement history over the past two weeks, checking routes taken to school, after-school activities, and more.
Send voice messages and SMS text messages from the app directly to the child's watch. The app also supports a family chat room where multiple guardians can participate. Message filtering ensures the watch only receives messages from trusted contacts, protecting your child from spam and unwanted communication.
Class Mode is one of imoo's signature features — pioneered by imoo and now widely copied. Parents configure class schedules in the app, and during those times the watch automatically restricts non-essential functions (games, chat) so children stay focused on learning. Emergency calls remain possible at all times.
Set up daily schedule alarms with customized voice reminders to remind your child to drink water, do homework, take medication, or complete other tasks. Voice reminders can be recorded in your own voice for a personal touch.
Manage the watch's contact list directly from the app. Only contacts you approve can call or message the watch — unknown callers are automatically blocked, and the app sends you a notification when an unrecognized number attempts contact. The Auto Answer feature can be configured so missed calls from parents auto-connect after 10 seconds.
View your child's daily step count from the app. On supported models with fitness modes, track sports activities such as running, jump rope, swimming, and sit-ups. Set fitness goals to encourage active habits.
On premium imoo watch phone models with PPG sensors, the app provides heart rate monitoring and continuous health data synced to the parent's phone. Some regional markets also support body temperature monitoring with abnormal-value alerts.
If the watch is accidentally immersed in water beyond its rated depth, the watch screen illuminates to warn the child, and the app sends an alert to parents. (Feature availability varies by model.)
When the watch battery drops to a critical level, it automatically enters a low-power reserve state and notifies the parent app, ensuring you can still reach your child even when the battery is nearly depleted.
The imoo Watch Phone app is compatible with all current and recent imoo hardware, including:
| Model | Highlights |
|---|---|
| imoo Watch Phone Z7 | Dual cameras, HD video calls, 4G LTE, IP67 water-resistant |
| imoo Watch Phone Z6 | Flip dual camera, HD video calls, 4G LTE, GPS+Wi-Fi |
| imoo Watch Phone Z5 | 4G LTE, front camera, GPS+Wi-Fi, IP67 |
| imoo Watch Phone Z3 | 4G LTE, GPS+Wi-Fi, compact design |
| imoo Watch Phone Z1 | Entry-level, GPS+Wi-Fi, long battery life |
| imoo Watch Phone Y1/Y01 | For younger children (ages 4–8), simplified UI |
| imoo Watch Phone X10 | Premium model with advanced sensors |
All models require a standard nano-SIM card with activated voice calls and mobile data. No eSIM support has been confirmed in current models.
Search for "imoo Watch Phone" on the Google Play Store or Apple App Store, or scan the QR code included in the watch packaging.
Grant the imoo Watch Phone app notification and background-run permissions in your phone's settings to ensure you receive real-time alerts even when the app is minimized.
imoo emphasizes child safety at every layer of the product:
Data collected by the app includes: location history, call logs, chat messages, step counts, health metrics (on supported models), device identifiers, and network status. This data is used to provide the app's core features and is stored on imoo's servers.
The imoo Watch Phone app is designed for:
imoo Watch Phone is not a standalone app — it requires imoo Watch Phone hardware to function. It is available at official imoo regional stores and authorized online retailers including Amazon.
Note: The imoo Watch Phone app is free to download and use. There is no subscription fee — all features are included with the watch hardware purchase. Cellular connectivity for the watch requires a separate SIM card and data plan from your local carrier.
v9.36.20 — Jan 9, 2026: · Upgrade Notices: Fixed known problems and enhanced user experience.
v9.35.xx — Dec 2025: · In order to provide better services, updated and upgraded products. · Fixed known problems and improved APP stability.
v9.34.xx — Nov 2025: · Optimized real-time location update performance. · Fixed known problems and enhanced user experience.
v9.33.xx — Oct 2025: · Improved Class Mode scheduling reliability. · Fixed known problems and enhanced user experience.
v9.32.xx — Sep 2025: · Enhanced video call connection stability on supported models. · Fixed known problems and improved APP stability.
v9.31.xx — Aug 2025: · Optimized family chat room notification delivery. · Fixed known problems and enhanced user experience.
v9.30.xx — Jul 2025: · Improved contact management sync between app and watch. · Fixed known problems and improved APP stability.
v9.29.xx — Jun 2025: · Enhanced GPS + Wi-Fi location accuracy for indoor positioning. · Fixed known problems and enhanced user experience.
v9.28.xx — May 2025: · Improved Step Counting data synchronization accuracy. · Fixed known problems and improved APP stability.
v9.27.xx — Apr 2025: · Optimized push notification delivery for call and location alerts. · Enhanced background connectivity on Android devices. · Fixed known problems and enhanced user experience.
